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FAQ

Shipping

Thank you for your order! We will package all items with care and aim to process orders within 1-2 business days. Your package will be shipped via Australia Post, with delivery options of 3-8 business days for Regular Shipping or 2-5 business days for Express Shipping. Once your order is confirmed, you will receive an email with a tracking code to monitor your shipment's progress on the Australia Post website.

Returns

Refund policy: 
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.

© 2019 Collect Em' Co Collectables

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